Free return of parcels

For Parcel Norway domestic services, it is possible to book the return shipment at the same time as the outgoing shipment. By setting the element returnProduct and specifying the return service, you will both get the regular label and the return label in the response.

We recommend to include the return label in the outgoing shipment, so that the return label can easily be used if your customer wants to return the shipment to you.

You will be invoiced for the return only if your customer uses it.

The following outgoing and return service combinations are supported:

Formats

XML

<returnProduct>
  <id>9650</id>
</returnProduct>

JSON

"returnProduct": {
    "id": "9650",
}

Request examples

Mailbox Parcel with Free return of parcel and Pickup from mailbox VAS

XML

<product>
  <id>3584</id>
</product>
<returnProduct>
  <id>9650</id>
  <additionalServices>
    <additionalService>
      <id>1073</id>
    </additionalService>
  </additionalServices>
</returnProduct>

JSON

"product": {
  "id": "3584"
},
"returnProduct": {
  "id": "9650",
  "additionalServices": [
    {
      "id": "1073"
    }
  ]
}