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Customs information

New customs structure from March 2025

There’s been a change in the way customs information must be reported. This format will be applicable for all customs declarations. Impacted services will be

  • Business Parcel (0330)
  • PickUp Parcel (0340)
  • Letter Packet (3639)

For 3639, this applies immediately, whereas there will be a grace period for the remaining ones. We’ll notify about this, but advice scheduling the change.

The new element to be used is called customsInformation, which replaces the element ediCustomsInformation on the product element.

The main differences are:

  • a consent field is added, this needs to be true
  • importer and exporter parties are required

If there’s no difference between the importer/recipient and exporter/sender pairs, it’s ok to send the same information.

Customs data

Depending on the service ordered and the country combination, one can pass customs data with the booking. The customs information will be sent electronically from Bring to the destination country.

Customs data example

In this example, you are sending a parcel/shipment with 2 shampoos, 5 cotton t-shirts and 1 wool jacket. The number of pieces is 8 (2 shampoos + 5 cotton t-shirts + 1 wool jacket), and the number of articles is 3 (shampoo, cotton t-shirt, wool jacket). The whole shipment is referred to as an item.

Quantity Description of goods Customs tariff code Total content gross weight (kg) Total content value Currency Country of origin
2 shampoo 330510 3.0 200 NOK CH
5 cotton t-shirts 610910 2.5 1000 NOK PL
1 wool jacket 610431 2.0 750 NOK DE

Nature of Cargo: Gift or Sale of Goods or Returned Goods or Commercial Sample or Documents or Other

Sending Importer and Exporter parties in the request is mandatory.

See Customs tariff codes (tolltariffnummer) for more details about tariff codes.

Another additional field captured for customs is vatNumber for the importer/exporter parties. This is an optional field.

Export from Norway

It is required to pass customs information when booking the following services from Norway to abroad:

  • Business Parcel (0330)
  • PickUp Parcel (0340)
  • Letter Packet (3639)

Sending customs export information as part of a booking request only applies to the aforementioned products.

Consent requirement for Customs declaration

For exports from Norway, the sender is required to provide explicit consent confirming that:

  • The customs information provided is accurate and complete.
  • The consignment does not contain any dangerous or prohibited goods.
  • This ensures compliance with customs regulations and the secure processing of international shipments.

Note:

  • Providing consent is mandatory for booking.
  • Bookings will not be allowed unless consent is provided.

Consent is signalled with the consent property on customsInformation. The value will lead to digital signature on CN23 label / customs declaration when this document is applicable. This can be seen in the image of a CN23 label below.

IOSS (Import One-Stop Shop) - Adding an IOSS number for exports from Norway to EU

By using the ioss element of customsInformation, one can specify an IOSS number for exports from Norway to EU countries. This is only allowed when natureOfCargo is of type SALE_OF_GOODS. Note that this can not be combined with a reference field on the senders party. See example here and more info about IOSS here.

Import to Norway

Currently, the only way to pass customs data for shipments to Norway, is by using VOEC.

VOEC (VAT on E-commerce) - Adding a VOEC number for imports to Norway

VOEC can be declared on the following services when sent to Norway from abroad

  • Pickup Parcel (0340)
  • Pickup Parcel Bulk (0342)
  • Home Delivery Parcel (0349)

A setup with Bring is required for this. Note that VOEC is supported only when Bring is transporting cross border to Norway. A shipment list needs to be created based on VOEC data that is transmitted. If you have any questions about the list please get in touch with edi@bring.com. See here for an example of such a list.

By using the voec element of customsInformation, one can specify a VOEC number for imports to Norway. This is only allowed when natureOfCargo is of type SALE_OF_GOODS. Note that a consolidatedShipmentId will have to be specified for grouping shipments. See example here and more info about VOEC here.