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C2C platform parcels services

Bring Pack (0360) returns

Bring Pack passive returns

A passive return happens when:

  • The parcel is not picked up by the recipient.
  • The sender stops the shipment before the recipient has received it.

The address for passive returns can be specified by the returnTo party element of the request.

If no returnTo party is provided, the default pickup point for the sender party will be used.

Bring Pack passive return addresses for active returns

An active return happens when the original parcel is picked up, but the recipient wants to return it and a new shipment should be ordered for the return.

When ordering an active return shipment, the returnTo party should be set to a Bring address. This is necessary to ensure that if the return is not collected, triggering a passive return of the active return, it is not sent a second time to the original recipient.

The Bring addresses to set as the returnTo must be set based on country as described below.

Sweden and Finland

Bring Special Handling
Södra Stigamovägen 9A
556 50 Jönköping

Denmark

Bring
Ventrupparken 4
2670 Greve

Norway

LSO ubesørgelige pakker ROAØ
Alfasetvn. 24
0024 Oslo