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Modify Delivery API

The Modify Delivery API can be used to modify shipments that are on their way to the recipient. Shipments can be stopped and returned to the sender, they can be rerouted to a new delivery address and it is possible to change the cash on delivery amount. We support all sender countries with recipients in Norway, Sweden and Denmark for Stop Delivery and Change Address. Detailed overview of our services can be found below.

Authentication

To integrate with the Bring APIs, you will need a Mybring user account with an API key. Information about prerequisites and authentication headers can be found on the general API Getting Started page.

Formats

REST XML/JSON over HTTP.

New Service Update Contact Details

In January 2025, we launched a new service for updating the recipient’s phone number and email. This service is free to use and can be used more than once per shipment. Key notes about Update Contact Details:

  • You can only update contact details on shipments belonging to your customer number.
  • If there are no contact details for the recipient, this service can be used to add them.
  • You must provide either phone number or an email, the request cannot be empty.
  • Existing contact details will not be changed if the request is empty for that field. For example, when sending a query for updating the email, only the email field will be updated, and the existing phone number will remain unchanged.
  • Phone numbers must be prefixed with the area code, and must match the recipient’s country. For example, a shipment going to Norway can only be updated with +47 phone numbers.

Common Invalidating Scenarios

There are scenarios that invalidates the services in Modify Delivery. While we cannot list every specific scenario, we will give you insight into some common events and value added services that cause one or more of our services to be unavailable. If you are unsure about why your shipment is not qualified for a service, we have an Available Modification endpoint that provides the failure reasons for your shipment.

Events that may invalidate our services:

  • Damaged
  • Delivered
  • Deviation
  • Returned
  • Home Delivery ordered
  • In transit (for delivery)
  • Lost
  • Partly delivered
  • Stop shipment

Value Added Services that may invalidate our services:

  • Optional pickup point (0010)
  • Parcel locker (0011)
  • Home delivery from pickup point (1158)
  • Home delivery redirect (1159)
  • Parcel locker Norway (1298)
  • Ibox Sweden (1337)
  • Parcel locker same day (1373)
  • Stop Delivery ordered (1220)

List of Supported Service Codes

Service Service code Stop shipment Change COD Change Address Update Contact Details
Bedriftspakke dør - dør innland 1000 Yes Yes No No
Bedriftspakke Ekspress over natten 1002 Yes Yes No No
Servicepakke 1202 Yes Yes No No
På døren 1736 Yes Yes No No
Bedriftspakke flerkolli 1988 Yes Yes No No
Bedriftspakke standard 3500 Yes Yes No No
Pakke til bedrift ekspress 4850 Yes No No No
Pakke til bedrift 5000 Yes No Yes Yes
Pakke hjem pluss 5600 Yes No Yes Yes
Pakke til hentested 5800 Yes Yes Yes Yes
Parcel Locker 5801 Yes No Yes Yes
Business parcel 0330 Yes No Yes Yes
Business parcel bulk 0332 Yes No Yes Yes
Business pallet 0336 Yes No Yes Yes
Pickup parcel 0340 Yes No Yes Yes
Pickup parcel bulk 0342 Yes No Yes Yes
Home delivery parcel 0349 Yes No Yes Yes

Limitations

  • Service codes 03XX is not supported for shipments addressed within Norway (domestic Norway shipments).
  • Bulk services 0332 and 0342 are not valid domestically in Denmark.
  • Change Cash on Delivery is only available for recipients in Norway.

Endpoints

Base URL 
https://www.mybring.com
Usage Method Endpoint
Allowed modifications GET /modify-delivery/allowed-modification
Change recipient address of delivery POST /modify-delivery/modifications/address
Get the cost for changing address on a shipment. GET /modify-delivery/modifications/changeAddress/price/{shipmentNumber}/{newPostalCode}
Get city GET /modify-delivery/modifications/city
Change cash on delivery POST /modify-delivery/modifications/cod
Update Contact Details POST /modify-delivery/modifications/contactDetails
Get modifications history GET /modify-delivery/modifications/customer/{customer}
Current recipient address GET /modify-delivery/modifications/fetchChangeAddressData/{shipmentNumber}
Stop shipment POST /modify-delivery/modifications/stop

OpenAPI document

https://www.qa.mybring.com/modify-delivery/api-docs

Allowed modifications

get 
                  https://www.mybring.com/modify-delivery/allowed-modification

Get the list of allowed modifications on a shipment along with failure causes.

Request

query parameters

q
Required
Description
Shipment number
Type
string
Example
q=707262014721

Responses

200 Available modifications for specified shipment number
404 Shipment not found

Response examples

Available modifications

{
  "allowedModifications": [
    "MODIFY_COD",
    "CHANGE_ADDRESS"
  ],
  "failureCauses": {
    "STOP_DELIVERY": [
      "PRODUCT_NOT_VALID_FOR_REQUEST"
    ]
  },
  "userLang": "en"
}

Change recipient address of delivery

post 
                  https://www.mybring.com/modify-delivery/modifications/address

This is used to change the recipient delivery address.

Criteria

The following events should not be present on the shipment:
  • Loaded for Delivery
  • Partly delivered due to damage
  • Home delivery ordered by recipient
The shipment must not have any of the following VAS registered:
  • Alternativt utleveringssted (0010)
  • Mottakerbestilt hjemlevering (1158, 1159)

Request

Body schema

Media type: application/json

changeAddressFee
Required
number
currencyCode
Required
string
Required
object
addressLine1
Required
string
addressLine2
string
city
Required
string
countryCode
Required
string
Enum
NO
SE
DK
emailAddress
string
phoneNumber
string
postalCode
Required
string
Required
object
addressLine1
Required
string
addressLine2
string
city
Required
string
countryCode
Required
string
Enum
NO
SE
DK
postalCode
Required
string
shipmentNumber
Required
string

Responses

200 OK
403 Forbidden
404 Shipment not found
412 Modification not allowed

Request examples

Change recipient address

{
  "changeAddressFee": "This is the cost for changing the address on delivery . The value can be fetched by calling the below service 'Get price for change address'.",
  "newAddress": {
    "addressLine1": "ADDRESS_LINE_1",
    "addressLine2": "ADDRESS_LINE_1 CAN BE NULL OR EMPTY",
    "city": "OSLO",
    "countryCode": "NO",
    "emailAddress": " IF NO CHANGE THEN SEND A SPACE",
    "phoneNumber": " IF NO CHANGE THEN SEND A SPACE",
    "postalCode": "0121"
  },
  "oldAddress": {
    "addressLine1": "ADDRESS_LINE_1",
    "addressLine2": "ADDRESS_LINE_2",
    "city": "CITY",
    "countryCode": "NO",
    "postalCode": "2212"
  },
  "shipmentNumber": "SHIPMENT_NUMBER"
}

Response examples

{
  "code": "201",
  "message": "Successfully submitted the change address request",
  "title": "CREATED"
}

Get the cost for changing address on a shipment.

get 
                  https://www.mybring.com/modify-delivery/modifications/changeAddress/price/{shipmentNumber}/{newPostalCode}

Get the cost for changing address on a shipment. Currently the price for changing address is a fixed amount. It will give exactly the same amount as in the example below.

Request

path parameters

shipmentNumber
Required
Type
string
newPostalCode
Required
Type
string

Responses

200 Successful
400 Bad Request
403 Forbidden
404 Shipment not found

Response examples

Successful

{
  "currencyCode": "DKK",
  "price": "206.25",
  "requestType": "CHANGE_ADDRESS"
}

Get city

get 
                  https://www.mybring.com/modify-delivery/modifications/city

Get city if valid postal code

Request

query parameters

pnr
Required
Type
string
country
Required
Type
string

Responses

200 OK
400 BAD_REQUEST

Response examples

Valid Example

"OSLO"

Change cash on delivery

post 
                  https://www.mybring.com/modify-delivery/modifications/cod

This is used to change the cash on delivery amount on the shipment

Request

Body schema

Media type: application/json

changeCodFee
Required
number
currencyCode
Required
string
newCodAmount
Required
number
shipmentNumber
Required
string

Responses

201 Successfully submitted change of delivery order
400 Unable to handle request for CoD
403 Forbidden
404 Shipment not found

Request examples

Change COD

{
  "newCodAmount": "123.45",
  "shipmentNumber": "SHIPMENT_NUMBER"
}

Response examples

Successfully submitted change of delivery order

{
  "code": "201",
  "message": "Successfully submitted the change in cash on delivery request",
  "title": "CREATED"
}

Update Contact Details

post 
                  https://www.mybring.com/modify-delivery/modifications/contactDetails

This is used to update contact details (phone number, email or both) on a shipment

Request

Body schema

Media type: application/json

consignmentNumber
Required
string
email
string
phoneNumber
string

Responses

201 Successfully updated provided contact details
400 Unable to handle request
403 Forbidden
404 Shipment not found

Request examples

Update Contact Details

{
  "consignmentNumber": "CONSIGNMENTNUMBER",
  "email": "email@test.com",
  "phoneNumber": "+47XXXXXXXX"
}

Response examples

Successfully updated provided contact details

{
  "code": "201",
  "message": "Successfully submitted Update Contact Details request",
  "title": "CREATED"
}

Get modifications history

get 
                  https://www.mybring.com/modify-delivery/modifications/customer/{customer}

Get list of all the shipments for the customer number on which COD, STOP Delivery and Change address have been done.

Request

path parameters

customer
Required
Type
string

Responses

200 OK

Response examples

Modifications history example

{
  "request": [
    {
      "createdTime": "CREATED_TIME",
      "newValue": {
        "codAmount": "COD_AMOUNT",
        "modifyRequestType": "MODIFY_COD"
      },
      "oldValue": {
        "codAmount": "COD_AMOUNT",
        "modifyRequestType": "MODIFY_COD"
      },
      "packageNumber": "ITEM_NUMBER",
      "recipientName": "RECIPIENT_NAME",
      "requestType": "MODIFY_COD",
      "senderCustomerNumber": "SENDER_CUSTOMER_NUMBER",
      "shipmentNumber": "SHIPMENT_NUMBER",
      "userName": "USER_WHO_PERFORMED_THE_OPERATION"
    },
    {
      "createdTime": "CREATED_TIME",
      "newValue": null,
      "oldValue": null,
      "packageNumber": "ITEM_NUMBER",
      "recipientName": "RECIPIENT_NAME",
      "requestType": "STOP_DELIVERY",
      "senderCustomerNumber": "SENDER_CUSTOMER_NUMBER",
      "shipmentNumber": "SHIPMENT_NUMBER",
      "userName": "USER_WHO_PERFORMED_THE_OPERATION"
    },
    {
      "createdTime": "CREATED_TIME",
      "newValue": null,
      "oldValue": null,
      "packageNumber": "ITEM_NUMBER",
      "recipientName": "RECIPIENT_NAME",
      "requestType": "STOP_DELIVERY",
      "senderCustomerNumber": "SENDER_CUSTOMER_NUMBER",
      "shipmentNumber": "SHIPMENT_NUMBER",
      "userName": "USER_WHO_PERFORMED_THE_OPERATION"
    },
    {
      "createdTime": "CREATED_TIME",
      "newValue": {
        "addressLine1": "ADDRESS_LINE1",
        "addressLine2": "ADDRESS_LINE2",
        "city": "CITY",
        "countryCode": "NO",
        "emailAddress": "IF CHANGE DONE THEN VALUE ELSE null",
        "modifyRequestType": "CHANGE_ADDRESS",
        "phoneNumber": "IF CHANGE DONE THEN VALUE ELSE null",
        "postalCode": "POSTAL_CODE"
      },
      "oldValue": {
        "addressLine1": "ADDRESS_LINE1",
        "addressLine2": "ADDRESS_LINE2",
        "city": "CITY",
        "countryCode": "NO",
        "modifyRequestType": "CHANGE_ADDRESS",
        "postalCode": "POSTAL_CODE"
      },
      "packageNumber": "ITEM_NUMBER",
      "recipientName": "RECIPIENT_NAME",
      "requestType": "CHANGE_ADDRESS",
      "senderCustomerNumber": "SENDER_CUSTOMER_NUMBER",
      "shipmentNumber": "SHIPMENT_NUMBER",
      "userName": "USER_WHO_PERFORMED_THE_OPERATION"
    }
  ],
  "selectCustomer": "CUSTOMER_NUMBER",
  "userCustomers": []
}

Current recipient address

get 
                  https://www.mybring.com/modify-delivery/modifications/fetchChangeAddressData/{shipmentNumber}

Get the current recipient address on the shipment.

Request

path parameters

shipmentNumber
Required
Type
string

cookie parameters

mybring_session
Type
string

Responses

200 OK
404 Shipment not found

Response examples

{
  "addressLine1": "ADDRESS_LINE_1",
  "addressLine2": "ADDRESS_LINE_2",
  "city": "CITY",
  "country": "COUNTRY",
  "countryCode": "COUNTRY_CODE",
  "postalCode": "POSTAL_CODE",
  "recipientName": "RECIPIENT_NAME"
}

Stop shipment

post 
                  https://www.mybring.com/modify-delivery/modifications/stop

This will stop the shipment and send it back to the sender.

Request

Body schema

Media type: application/json

shipmentNumber
Required
string

Responses

200 Successfully submitted stop delivery order
400 Unable to handle request for stop delivery order
403 Forbidden
404 Shipment not found

Request examples

Stop shipment

{
  "shipmentNumber": "SHIPMENT_NUMBER"
}

Response examples

Successfully submitted stop delivery order

{
  "code": "201",
  "message": "Successfully submitted stop delivery order",
  "title": "CREATED"
}
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