Best practice checkout
You can create the best practice checkout with only seven components
1. Postal code and address
By making your customers write both postal code and address, customers will get the relevant delivery options and pickup points. They will also get the correct estimated time of arrival on some services.
2. Service title and description text
Use the correct service title and description text to make sure your customers know what the delivery options implies.
3. Pickup points
By offering 7-10 alternatives, your customers will be able to choose the most convenient pickup point. Give the option to choose lockers, as this might be their preferred pickup point. Add a map to make it easier to find the pickup points.
4. Estimated time of delivery
Let your customers know the estimated time of delivery. The more precise, the better it is.
For a better understanding on how to get the most accurate delivery estimates, it's recommended to read this guide.
5. Flexible delivery
Make the delivery more flexible by adding different value added services. For example:
- Leaving the parcel in a bag on the door in case the parcel is too large for the mail box
- Alternative delivery dates for home delivery. Let the customer choose the preferred date
6. Logo
Use the Posten logo for B2C services, and the Bring logo for B2B services.
7. Environmental data and icon
Include environmental information in the delivery option to help your customers make environmentally friendly choises.
Add our environment information web component anywhere in the checkout to explain what environmental friendly freight is.
