Pakke til hentestedPickup parcel

1 Delivery option Pakke til hentested

With more than 1700 pickup point locations across Norway, and an increasing number of package boxes being placed around the country (3000 will be in service by the end of 2021), your customers have a wide range of options for where to pick up their package. It is a flexible and safe delivery method.

We recommend using [displayName] from the shipping guide as the delivery option label.

2 Estimated delivery

Estimated delivery is the combination of your internal lead time and Posten / Bring lead time. For delivery to pickup point, estimated time is available in addition to the estimated date.

You have some options for presentation depending on your shipping routines. For more detailed information, see Implement estimated delivery

Case	Norwegian text in checkout	English text in checkout
If internal lead time is firm	Kan hentes på expectedDeliveryDate etter deliveryEndTime	Can be picked up on expectedDeliveryDate after deliveryEndTime
If internal lead time is variable	Kan hentes om [min. internal lead time + workingDays] - [max. internal lead time + workingDays] dager	Can be picked up in [min. internal lead time + workingDays] - [max. internal leadtime + workingDays] days

3 Description text

A short line giving more information about the delivery method. The most useful information for the end user is the name of the default pickup point.

	Norwegian text in checkout	English text in checkout
Description text	Til pickupPointName	To pickupPointName

4 Choose pickup location

If the user selects Pickup point parcel, the best practice is to expand and show a drop down list for pickup points. See the illustration of the dropdown for pickup points, it should display 5–7 closest pickup points. An additional best practice is to allow the user to search based on a postal code, as some users might want to pick up their package in a different location than near their home.

Query with area code and street address

We recommend querying the pickup point API with both area code and full street address to ensure that the returned pickup locations are the most relevant for the end user. A query with only area code will get pickup locations based on the geographic center point of the area.

Package box

If the user choose package box (Type 37), let them know that they need the Posten app, and if the package is too big it will go to nearest pickup point. Package box can be identified by PickupPointType = Type 37

	Norwegian text in checkout	English text in checkout
Label	Velg hentested	Select pickup point
Dropdown	name visitingAddress	name visitingAddress

5 Map

Showing a map is optional, but it may help the user see where the nearest pickup point is.